Are you that customer service talent? Are you passionate about heavy lifting? Are you a natural coordinator with a can-do mentality?
Then this could be the perfect job for you!

As a service coordinator at Heila Cranes Nederland B.V. you are responsible for the coordination, organization, and execution of the handling of service requests in the most professional and customer-oriented way.

Responsibilities and authorities:

Provide technical support to customers by telephone, helpdesk function
Request quotes from suppliers and place purchase orders with approved suppliers for service orders
Coordinating and organizing service orders
Create reports to customers
Ensure that all service orders are processed on time, including invoicing
Carry out subsequent calculations on contracted works

Job requirements / education level

To be able to meet the expectations within the position, you have a training at least of MBO level
preferably in mechanical engineering. You are proactive and strong in planning and organizing. Technical affinity is a plus.

Language skills:
Dutch: word and writing.
English: word and writing.

Computer knowledge
Knowledge of MS Office, Excel and Outlook
Knowledge of ERP systems

Heila Cranes SpA builds cranes that are specially designed and built for maritime applications on ships and in the offshore.
Our principles are:

Specific design

Safety

Reliability

Heila also supplies special manipulators for the pneumatic unloading of bulk material. All special cranes are designed to customer specification. Heila designs and builds the cranes at the factory in Reggio Emilia, Italy and in Waalwijk, the Netherlands. We work closely with a close network of suppliers from the hydraulic and automation sector. Research & development also takes place at these locations. Heila guarantees a fast and efficient after-sales service.

For more information visit: https://www.heila.com/

Marpro

Services Coordinator